ABOUT THE EVENT
18TH ASIA-PACIFIC TELEPHONE COUNSELLING CONFERENCE 2025

APTCC 2025 is a premier gathering of mental health professionals, crisis helplines, researchers, and policymakers across the Asia-Pacific region. Held every three years, the conference serves as a platform for knowledge exchange, policy discussions, and collaboration to improve crisis intervention and suicide prevention efforts.
This year’s theme, “The Transformation of Helplines – Technology, Modalities & Ecosystem”, will explore cutting-edge innovations in crisis support, including AI-driven interventions, sustainable helpline models, and digital mental health strategies.
SPEAKER LINEUP
CHECK OUT THIS YEAR’S KEY SPEAKERS

Dr. John Draper
Behavioral Health Link

Thilini Perera
Lifeline International

Professor Paul Yip
The University of Hong Kong

Elliot Taylor
ThroughLine

Dr. Iris Chih-Tsai Chen
Taoyuan Psychiatric Center

Assoc. Prof. Lee Su Fen
National Chi Nan University (NCNU)

Assoc. Prof. Fortune Fu-Tsung Shaw
National Chi Nan University (NCNU)

Professor Jo Robinson
Orygen

Vickie Skorji
TELL Japan

Professor Chen Yu Chia
Taiwan Lifeline International

Winnie Ng Wai Man
Open Up Hong Kong

Dr. Noor Raihan Binti Khamal
NCEMH

Professor Dr. Chan Lai Fong
National University of Malaysia (UKM)

Dato' Dr. Florance Manoranjitham Sinniah
SNEHAM Malaysia

Dr. Ravivarma Rao Panirselvam
Hospital Miri, Zero Suicide Sarawak, Malaysia
ENGAGE WITH THESE THOUGHT-PROVOKING AND IMPACTFUL TOPICS


Plenary Symposium
- Accessibility to Impactful Crisis Support

Keynote Address
- Global Suicide Prevention and Crisis Intervention:
-Innovative Strategies and Best Practices

Expert Talks & Symposiums
- Cultural Diversity in Helpline Support
- Risk Assessment in Tele-Psychiatry
- The Advancement of Text Support
- Aging Issue Among the Volunteers and Clients
- Dealing with Suicidal Expression in Social Media
- Suicidal Ideation of Children
- Volunteer Engagement / Frequent Caller Program

Workshops
English
- Crisis Counselling in the Digital Age:
– Managing Risks and Opportunities - Technology-Based Interventions for
Youth Mental Health
Chinese
- Short & Middle -Term Treatment Principles
for Clients with Suicide Ideation - How to Respond to Suicidal Ideation in Children
- Strategies and Ethic in Text Support
- The Application of Psychological Displacement
in Counselling


Idea Exchanges
- Volunteer Care and Sustainability
- Repeated & Challenging Callers
- Country Reports
- Poster Presentations
ABOUT THE ORGANISER

Life Line Association Malaysia (LLAM) is a non-governmental, non-religious and non-profit organisation dedicated to emotional support. Registered in 1993, our motto is “Help is as close as the telephone”. We provide phone counselling and other counselling services free of charge while promoting the “95 social movement and awareness campaign” to enhance public understanding of mental health. “95” phonetically sounds like “Save Me” in Mandarin Chinese.
We support individuals contemplating suicide by helping them to find the courage to continue living and lend a compassionate ear to those feeling lost and helpless, offering them hope for a better future.
