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TRANSFORMATIVE STRATEGIES FOR ADVANCING TELEPHONE COUNSELLING IN 2025

Join the 18th Asia-Pacific Telephone Counselling Conference (APTCC) And Elevate Your Expertise in Mental Health Care!

THE TRANSFORMATION OF HELPLINES - TECHNOLOGY, MODALITIES & ECOSYSTEM

Life Line Association Malaysia (LLAM) is a non-governmental, non-religious and non-profit organisation dedicated to emotional support. Registered in 1993, our motto is “Help is as close as the telephone”. We provide phone counselling and other counselling services free of charge while promoting the “95 social movement and awareness campaign” to enhance public understanding of mental health. “95” phonetically sounds like “Save Me” in Mandarin Chinese.

 

We support individuals contemplating suicide by helping them to find the courage to continue living and lend a compassionate ear to those feeling lost and helpless, offering them hope for a better future.

 

LLAM will host the 18th APTCC on 5-7 September 2025. The APTCC is an international telephone counselling conference held every three years, organised by and involving LifeLine members primarily from Taiwan, Korea, and Japan.

 

The conference aims to facilitate the exchange of professional experiences and the sharing of achievements among participating countries, while also providing a platform to explore and discuss emerging social issues related to telephone counselling.

OUR SCIENTIFIC COMMITTEE

No Position Name Association / Organisation
1 Chair Professor Paul Yip The University of Hong Kong
2 Coordinator Pheh Kai Shuen Universiti Tunku Abdul Rahman
3 Member Thilini Perera Lifeline International
4 Member Assistant Professor Howard Ho Chen Yu Taiwan Lifeline International
5 Member Hani Hj Maidin Ministry of Health, Brunei
6 Member Dr. Noor Raihan Binti Khamal National Centre of Excellence for Mental Health
7 Member Professor Dr. Chan Lai Fong National University of Malaysia (UKM)
8 Member Professor Dato' Dr. Andrew Mohan Raj Malaysian Mental Health Association
9 Member Dato’ Dr. Florance Manoranjitham Sinniah SNEHAM Malaysia
10 Member Dr. Ravivarma Rao Panirselvam Zero Suicide Sarawak
11 Member Tay Kok Wai Universiti Tunku Abdul Rahman
12 Member Chua Chee Heng Life Line Association Malaysia

SPEAKER LINEUP
CHECK OUT THIS YEAR’S KEY SPEAKERS

Dr. John Draper

Behavioral Health Link

Thilini Perera

Lifeline International

Professor Paul Yip

The University of Hong Kong

Elliot Taylor

ThroughLine

Dr. Iris Chih-Tsai Chen

Taoyuan Psychiatric Center

Assoc. Prof. Lee Su Fen

National Chi Nan University (NCNU)

Assoc. Prof. Fortune Fu-Tsung Shaw

National Chi Nan University (NCNU)

Professor Jo Robinson

Orygen

Vickie Skorji

TELL Japan

Professor Chen Yu Chia

Taiwan Lifeline International

Winnie Ng Wai Man

Open Up Hong Kong

Dr. Noor Raihan Binti Khamal

NCEMH

Professor Dr. Chan Lai Fong

National University of Malaysia (UKM)

Dato' Dr. Florance Manoranjitham Sinniah

SNEHAM Malaysia

Dr. Ravivarma Rao Panirselvam

Hospital Miri, Zero Suicide Sarawak, Malaysia

ENGAGE WITH THESE THOUGHT-PROVOKING AND IMPACTFUL TOPICS

Plenary Symposium

  • Accessibility to Impactful Crisis Support

Keynote Address

  • Global Suicide Prevention and Crisis Intervention:
    -Innovative Strategies and Best Practices

Expert Talks & Symposiums

  • Cultural Diversity in Helpline Support
  • Risk Assessment in Tele-Psychiatry
  • The Advancement of Text Support
  • Aging Issue Among the Volunteers and Clients
  • Dealing with Suicidal Expression in Social Media
  • Suicidal Ideation of Children
  • Volunteer Engagement / Frequent Caller Program

Workshops

English

  • Crisis Counselling in the Digital Age:
    – Managing Risks and Opportunities
  • Technology-Based Interventions for
    Youth Mental Health

Chinese

  • Short & Middle -Term Treatment Principles
    for Clients with Suicide Ideation
  • How to Respond to Suicidal Ideation in Children
  • Strategies and Ethic in Text Support
  • The Application of Psychological Displacement
    in Counselling

Idea Exchanges

  • Volunteer Care and Sustainability
  • Repeated & Challenging Callers
  • Country Reports
  • Poster Presentations

WHO SHOULD JOIN THIS CONFERENCE?

The conference is expected to attract a diverse audience, including mental health professionals, counselors, social workers, and representatives from NGOs and governmental organizations involved in mental health services across the Asia Pacific region.

CONFERENCE REGISTRATION FEE

BE PART OF THE HELPLINE TRANSFORMATION!

Early bird tickets are now selling fast!

LIMITED SLOTS AVAILABLE!