TRANSFORMATIVE STRATEGIES FOR ADVANCING TELEPHONE COUNSELLING IN 2025
Join the 18th Asia-Pacific Telephone Counselling Conference (APTCC) And Elevate Your Expertise in Mental Health Care!
THE TRANSFORMATION OF HELPLINES - TECHNOLOGY, MODALITIES & ECOSYSTEM
Life Line Association Malaysia (LLAM) is a non-governmental, non-religious and non-profit organisation dedicated to emotional support. Registered in 1993, our motto is “Help is as close as the telephone”. We provide phone counselling and other counselling services free of charge while promoting the “95 social movement and awareness campaign” to enhance public understanding of mental health. “95” phonetically sounds like “Save Me” in Mandarin Chinese.
We support individuals contemplating suicide by helping them to find the courage to continue living and lend a compassionate ear to those feeling lost and helpless, offering them hope for a better future.
LLAM will host the 18th APTCC on 5-7 September 2025. The APTCC is an international telephone counselling conference held every three years, organised by and involving LifeLine members primarily from Taiwan, Korea, and Japan.
The conference aims to facilitate the exchange of professional experiences and the sharing of achievements among participating countries, while also providing a platform to explore and discuss emerging social issues related to telephone counselling.
OUR SCIENTIFIC COMMITTEE
| No | Position | Name | Association / Organisation |
|---|---|---|---|
| 1 | Chair | Professor Paul Yip | The University of Hong Kong |
| 2 | Coordinator | Pheh Kai Shuen | Universiti Tunku Abdul Rahman |
| 3 | Member | Thilini Perera | Lifeline International |
| 4 | Member | Assistant Professor Howard Ho Chen Yu | Taiwan Lifeline International |
| 5 | Member | Hani Hj Maidin | Ministry of Health, Brunei |
| 6 | Member | Dr. Noor Raihan Binti Khamal | National Centre of Excellence for Mental Health |
| 7 | Member | Professor Dr. Chan Lai Fong | National University of Malaysia (UKM) |
| 8 | Member | Professor Dato' Dr. Andrew Mohan Raj | Malaysian Mental Health Association |
| 9 | Member | Dato’ Dr. Florance Manoranjitham Sinniah | SNEHAM Malaysia |
| 10 | Member | Dr. Ravivarma Rao Panirselvam | Zero Suicide Sarawak |
| 11 | Member | Tay Kok Wai | Universiti Tunku Abdul Rahman |
| 12 | Member | Chua Chee Heng | Life Line Association Malaysia |
SPEAKER LINEUP
CHECK OUT THIS YEAR’S KEY SPEAKERS
Dr. John Draper
Behavioral Health Link
Thilini Perera
Lifeline International
Professor Paul Yip
The University of Hong Kong
Elliot Taylor
ThroughLine
Dr. Iris Chih-Tsai Chen
Taoyuan Psychiatric Center
Assoc. Prof. Lee Su Fen
National Chi Nan University (NCNU)
Assoc. Prof. Fortune Fu-Tsung Shaw
National Chi Nan University (NCNU)
Professor Jo Robinson
Orygen
Vickie Skorji
TELL Japan
Professor Chen Yu Chia
Taiwan Lifeline International
Winnie Ng Wai Man
Open Up Hong Kong
Dr. Noor Raihan Binti Khamal
NCEMH
Professor Dr. Chan Lai Fong
National University of Malaysia (UKM)
Dato' Dr. Florance Manoranjitham Sinniah
SNEHAM Malaysia
Dr. Ravivarma Rao Panirselvam
Hospital Miri, Zero Suicide Sarawak, Malaysia
ENGAGE WITH THESE THOUGHT-PROVOKING AND IMPACTFUL TOPICS
Plenary Symposium
- Accessibility to Impactful Crisis Support
Keynote Address
- Global Suicide Prevention and Crisis Intervention:
-Innovative Strategies and Best Practices
Expert Talks & Symposiums
- Cultural Diversity in Helpline Support
- Risk Assessment in Tele-Psychiatry
- The Advancement of Text Support
- Aging Issue Among the Volunteers and Clients
- Dealing with Suicidal Expression in Social Media
- Suicidal Ideation of Children
- Volunteer Engagement / Frequent Caller Program
Workshops
English
- Crisis Counselling in the Digital Age:
– Managing Risks and Opportunities - Technology-Based Interventions for
Youth Mental Health
Chinese
- Short & Middle -Term Treatment Principles
for Clients with Suicide Ideation - How to Respond to Suicidal Ideation in Children
- Strategies and Ethic in Text Support
- The Application of Psychological Displacement
in Counselling
Idea Exchanges
- Volunteer Care and Sustainability
- Repeated & Challenging Callers
- Country Reports
- Poster Presentations
WHO SHOULD JOIN THIS CONFERENCE?
The conference is expected to attract a diverse audience, including mental health professionals, counselors, social workers, and representatives from NGOs and governmental organizations involved in mental health services across the Asia Pacific region.
BE PART OF THE HELPLINE TRANSFORMATION!
Early bird tickets are now selling fast!
LIMITED SLOTS AVAILABLE!
